On April 6, we were pleased to release version 1 project management web app.0 of our Asset Analytics to our current clients. Software asset management (SAM) and hardware asset management (HAM) are two fundamental arms of IT asset management (ITAM), all of which functions successfully through best practices, proven processes, and reliable tools throughout the entire organization.
There are two ever-evolving cultures today in SAM, especially: the enterprise and the vendor. The enterprise organization culture is developed through constant demand for growth and development against the competition. Such growth requires the on-demand nature of access to software and tools for development and management. Execs and managers may often respond to such on-demand requests or needs for additional products, users, or access. In the process, however, they often do not know the long-term financial impact this has on the bottom line, which almost always reveals itself suddenly and surprisingly through vendor audit compliance true-up costs and fees.
The vendor audit culture is also developed through constant demand for growth and development against the competition. Their revenue comes from their clients, most of whom are enterprise organizations. Such growth in turn necessitates compliance audits. And in the case of some vendors, a certain level of pressure and stress accompanies those audits, usually requiring intensive, investigative labor on the part of enterprise staff to discover every instance of flagged non-compliance. As a result, the productivity of those staff members is decreased and IT department expenses increase through labor costs and compliance true-up costs.
The lack of solid business intelligence in ITAM is left many enterprises concluding that the best practice is to budget a large sum of money to write compliance true-up checks to whichever vendor is knocking on the door. However, with the rise of ITIL, IAITAM, and ISO best practices in SAM, particularly, many organizations are waking up to the realization of how much money they are unnecessarily spending. We have responded to our clients’ need for ITAM business intelligence with Asset Analytics. A “tool and team” approach, Asset Analytics combines the human and automation factors which are essential for accurate and actionable SAM data.
First, our tool is built on the team approach with the human factor. Business intelligence starts with intelligence people. This means that our solution integrates SAM expert-level vendor-specific contract interpretation and bundling knowledge services. While we aim high for reducing the labor and time expended in SAM, we also realize that human expertise is foundational. There will always be a degree of contract vendor interpretation and compliance that only a knowledgeable human can perform.
Second, our team has built the tool with the automation factor. Business intelligence is built with intelligent tools. This means that our solution offers the most powerful, up-to-date software asset data for managing costs and optimizing licenses. This in turn helps in reducing unnecessary software and hardware IT costs, increasing value of current vendor contracts, where applicable, and third-party compliance audit resource keeping both vendor and client honest.
The automation factor is increased exponentially when BIQed Asset Analytics is run on the IBM® PureData™ for Analytics, powered by Netezza technology. However, it can also be customized per client based on specific BI platforms and requests.